Legal

Cookie Policy

Last updated: 26 April 2026

This Cookie Policy explains how Cloud4Waste Ltd ("Cloud4Waste", "we", "our") uses cookies and similar technologies on the Cloud+ platform. It should be read alongside our Privacy Policy. By continuing to use Cloud+, you consent to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use a web application. They help us recognise your device, remember your preferences, and understand how you interact with the platform. We also use similar technologies such as local storage and session storage for functionality purposes.

2. Types of Cookies We Use

2a. Strictly Necessary Cookies

These cookies are essential for the platform to function. They cannot be disabled. Without them, core features such as login and account security cannot operate.

Cookie / Storage KeyPurposeDuration
auth_tokenAuthenticates your logged-in sessionSession / until logout
csrf_tokenPrevents cross-site request forgery attacksSession
dark_modeRemembers your light/dark theme preference1 year (localStorage)
sidebar_collapsedRemembers your sidebar layout preferencePersistent (localStorage)

2b. Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to the platform.

CookiePurposeDuration
invite_id (sessionStorage)Temporarily stores invitation tokens during onboarding flowsSession
collector_invite_idStores waste collector invitation reference during signupSession / localStorage

2c. Analytics Cookies

We collect anonymised usage data to understand how the platform is being used and where improvements can be made. This data does not identify you individually.

TypePurposeBasis
Feature Usage EventsTracks which platform features are used to prioritise improvementsLegitimate Interests
Error & Performance LogsCaptures errors and load times to improve reliabilityLegitimate Interests

2d. Third-Party Cookies

Some cookies are set by third-party services embedded in the platform:

Third PartyPurposeTheir Privacy Policy
StripeSecure payment processing; fraud preventionstripe.com/privacy
ResendTransactional email delivery trackingresend.com/legal/privacy-policy

3. Managing & Controlling Cookies

You can control and manage cookies in the following ways:

  • Browser Settings: Most browsers allow you to refuse, delete, or manage cookies through their privacy or settings menu.
  • Chrome: Settings โ†’ Privacy and Security โ†’ Cookies and other site data
  • Firefox: Settings โ†’ Privacy & Security โ†’ Cookies and Site Data
  • Safari: Preferences โ†’ Privacy โ†’ Manage Website Data
  • Edge: Settings โ†’ Cookies and site permissions

โš ๏ธ Important: Disabling or deleting strictly necessary cookies will prevent you from logging in and using the platform. Non-essential cookies can be disabled without affecting core functionality.

4. Cookie Consent & Legal Basis

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR:

  • Strictly necessary cookies do not require your consent as they are essential to provide the service you requested.
  • Analytics and functional cookies are used on the basis of our legitimate interests in operating and improving the platform. Where required, we obtain your consent.
  • Third-party cookies are governed by the respective third party's consent mechanisms and privacy policies.

By continuing to use Cloud+ after reading this policy, you acknowledge our use of cookies as described. You may withdraw consent for non-essential cookies at any time by clearing your browser cookies or adjusting your browser settings.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will notify you of material changes via the platform or by email. The "Last Updated" date at the top of this page will reflect the most recent revision.

6. Contact Us

If you have any questions about our use of cookies, please contact us at info@cloud4waste.com.

Cloud4Waste Ltd ยท Registered in England and Wales ยท info@cloud4waste.com